Article cannot be saved or displayed
Save is unavailable
Confirm that the title, destination blog, author, and publication status are selected.
The data is too large
Keep a copy of the original image, reduce its dimensions, save it as JPEG or WebP, replace the image, and try once more.
The article limit is shown
The Free plan limits articles created through Smart Agent Blog. Check Settings → Plans. To delete an article, carefully select it under Content → Blog posts in Shopify admin.
Preview does not open
Save first, select a destination blog, allow the new browser tab, and choose a theme if requested. Unpublished content opens through a theme preview rather than the normal store URL.
A published article is not on the store
Confirm Published status, open the article from its view icon, check the published theme, confirm the Smart Agent Blog - Article section exists, save the theme editor, and reload the browser.
If the body appears twice, hide the theme's original article-body section. If the author is missing, select an author and enable the author display in the app section.
For unresolved issues, send the error, screen, article title, and occurrence time to Support.